Terms & Conditions

1. Introduction

Welcome to Rangsera. By accessing or using our website (www.rangsera.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree to these terms, you should not use this website.

2. Using Our Website

By using our website, you confirm that:

You are at least 18 years old, or using the website under supervision of a parent/guardian.
You will use the website for lawful purposes only.
You will not engage in fraud, misuse, or harmful actions on the website.

3. Products & Orders

We make every effort to display accurate product information including colors, sizes, and images. However, slight variations may occur due to screen display differences.
By placing an order, you agree that all information provided is accurate and complete.
Orders may be rejected or cancelled by us due to:
- Incorrect pricing
- Stock unavailability
- Suspicious activity or invalid details

If an order is cancelled, we will notify you via email/phone.

4. Pricing & Payments

All prices shown on Rangsera are in Pakistani Rupees (PKR).
Prices may change without prior notice, but once an order is placed, the price is locked.
We accept Cash on Delivery (COD) and other available payment methods listed at checkout.

5. Shipping & Delivery

Standard delivery time is 2–7 working days, depending on your city and courier availability.
Shipping charges (if applicable) will be shown during checkout.
Orders above Rs 2000 qualify for free shipping.
We are not responsible for delays caused by courier companies, weather, or unforeseen events.

6. Returns & Refunds

Our Returns & Refund policy is available in detail on our Refund & Returns Page.
Key points:

Returns are accepted within 30 days of purchase.
Items must be unused and in original packaging.
Certain items may not be returnable (e.g., intimate items).
Refunds are processed after inspection.

Full details can be found here: (Add your returns policy page link)

7. Exchange Policy

We offer exchanges only for damaged or defective items.
To request an exchange:

Email us at info@rangsera.com
Provide order number and item photos
Send the item back to our return address

8. User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your login details.
You agree to provide accurate information.
We may suspend accounts involved in suspicious or abusive activity.

9. Intellectual Property

All content on Rangsera — including images, logos, product photos, text, and design — is owned by Rangsera.
You may not copy, reproduce, distribute, or use any content without our written permission.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media).
We are not responsible for the content, privacy policies, or actions of those websites.

11. Limitation of Liability

Rangsera is not liable for:

Damages arising from misuse of products
Losses caused by courier delays
Technical issues such as website downtime
Incorrect information provided by customers

Your use of the website is at your own risk.

12. Prohibited Activities

You agree NOT to:

Use the website for illegal activities
Attempt hacking, spamming, data scraping
Submit false orders or fake information
Interfere with website functionality

13. Changes to Terms & Conditions

We may update or modify these Terms at any time. Updates will be posted on this page.
Continuing to use the website means you accept the updated Terms.